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How it works

Chat with your documents. Get answers with sources.

With Flipa you chat with your documents the way you'd ask a coworker: it reads your company's files, answers from them, and shows where each answer comes from. This isn't a tool for one stray PDF. You load the company's material once and the whole team asks. Take one file: the return policy, sitting in a folder nobody opens, known by heart only by whoever wrote it. Below you'll follow it through four stages: you load it, you ask, you create agents, and you leave tasks running.

Start free, no card needed: 2,000 credits to try it. Plans are bought by card on the pricing page. The app's interface is in Spanish for now; it answers in the language you write in.

The tour in four scenes: a question with its sources, the knowledge meter, an agent created by talking, and the Chrome extension. The app interface is shown in Spanish.
1 · Load

First, give it what you've already written down

Nobody asks you to tidy up first. The employee handbook, the price sheet, the return policy, the SOPs: the account admin uploads them as they are and Flipa reads them. Some call this training AI on your own documents; here it's plainer than that. Uploading doesn't use credits; organizing what it knows afterward uses a few.

  • PDF, Word, Excel, PowerPoint (in testing), scanned pages, and your website. Not video, audio, or the older Office formats.
  • You see each file's status: queued, reading, read, or why it couldn't be read.
  • The knowledge meter tells you how much it already knows and what's missing.
In the Knowledge section, someone clicks the upload button and adds a PDF of frequently asked questions. Flipa reads it and files it, and the meter goes from 65% to 67% (app interface shown in Spanish).
What comes out of each thing

What it can answer with each thing you give it

A PDF and a spreadsheet aren't read the same way, and it's worth knowing before you upload anything. Pick a type of material and look at two questions Flipa answers with it, and how it shows the source.

Pick what you give it. The example is a bike shop with a service department in Boise, Idaho.

Sales and service terms.pdf

It pulls the text exactly as written.

Uploading it uses no credits

How many days does a customer have to return a bike bought online?

Thirty days from delivery, unridden and in its original box. You cover return shipping only if it arrived with a defect.

1 source consulted
Sales and service terms.pdfOpen it and read the whole document.

Is a wheel knocked out of true in a crash covered by the warranty?

No. The terms leave out damage from crashes and impacts. What they do include is a free wheel truing at the first tune-up.

1 source consulted
Sales and service terms.pdfOpen it and read the whole document.

Service rates 2026.xlsx

It reads it sheet by sheet and row by row, up to 3,000 rows per sheet. Dates come through as numbers today.

Uploading it uses no credits

What's in the full tune-up, and how much shop time does it take?

Shifting and brake adjustment, truing both wheels, and new cables. The “Labor” sheet lists it at two hours.

1 source consulted
Service rates 2026.xlsxOpen it and read the text it pulled from the sheet.

Do we charge differently to assemble an e-bike?

Yes. It has its own row on the rate sheet, with an extra half hour to connect the motor and the display.

1 source consulted
Service rates 2026.xlsxOpen it and read the text it pulled from the sheet.

Sales floor training.pptx

Slide by slide, with the speaker notes. It doesn't see the charts or photos inside.

Newest format: in testing

What are our selling points for the city e-bike?

Three, in this order: real-world range in town, a battery you can pull out and charge at home, and a first tune-up that's included. They're in the speaker notes, not on the slides.

1 source consulted
Sales floor training.pptxOpen it and read the text of each slide.

What do I ask someone who doesn't know their size?

Height, inseam, and what they'll use it for. From there, the deck sends you to each brand's size chart.

1 source consulted
Sales floor training.pptxOpen it and read the text of each slide.

Store lease (scanned).pdf

It's an image, so Flipa transcribes it. A phone photo of a page works too.

Uses very little: 0.2 credits a page

When does the store lease run out?

March 31, 2029. It renews year to year unless someone gives three months' notice.

1 source consulted
Store lease (scanned).pdfOpen it and read what it transcribed.

Who pays if the rolling security gate breaks?

The landlord: the lease puts the storefront closures on them. Repairs inside the store are on you.

1 source consulted
Store lease (scanned).pdfOpen it and read what it transcribed.

The shop's website

Page by page, up to 80, if it has a sitemap. Public pages only.

If a page changes, it keeps the new version

What does our site say about shipping bikes assembled?

That they ship nearly assembled: you only attach the pedals and straighten the handlebars. And that e-bikes don't ship to Alaska or Hawaii.

1 source consulted
Website · Shipping and pickupOpen what it read, or go to the original page.

Do we have a page that explains how to pick a size?

Yes, “Size guide.” It covers road and mountain bikes. It says nothing about kids' bikes.

1 source consulted
Website · Size guideOpen what it read, or go to the original page.

Flipa shows which documents it consulted and lets you open them. It doesn't highlight the exact sentence: that check is yours to make in the source.

2 · Ask

Chat with company documents and see where the answer comes from

Anyone on the team asks the way they'd ask a coworker. Flipa searches what you've given it before it states anything, and it keeps answers short. This is AI that cites sources, so you can check instead of trusting.

  • Under every answer are the sources consulted: expand the list and open each document.
  • If it still knows little about your company, the answer carries a note that says so.
  • It searches by words, not by meaning: if the document says “freight” and you ask about “shipping,” it may not find it.
Someone asks in the panel how much the workshops cost. Flipa answers with the prices and, when the sources consulted are expanded, shows the pricing document they come from (app interface shown in Spanish).
The proof

Three questions from a Tuesday at the bike shop

Watch the third one: when the fact isn't in any document, Flipa doesn't fill the gap with what anybody would say.

  • What it doesn't know gets noted, and if the question comes back it counts the times.
  • What it drafts appears in a box with a copy button. Sending it is your call.
A customer wants to return cycling shoes he's already ridden in. Can he?

No. The terms only take back unused gear, within thirty days. If it's a manufacturing defect, it goes through the warranty.

Sales and service terms.pdf
3 · Create agents

When a job keeps coming back, you give it a name

An agent is the same assistant with a standing job: service quotes, review replies. It works inside your team: it drafts, a person sends. You ask for one in the chat, it asks whatever it doesn't already know, and it shows you a proposal.

  • No forms: one to three questions, with options to click.
  • Before saving it, you test it yourself or ask Flipa to examine it.
  • After that, it steps in whenever a request fits. See how agents are created.
Someone asks for an agent to write replies to restaurants. Flipa asks one question with buttons, an option is picked, and the draft card appears, ready to create or test (app interface shown in Spanish).
4 · Leave tasks

What you hand off so it doesn't depend on your memory

A task is a request with a time attached. An admin creates it by talking, and the result waits for you in the “Novedades” feed (the app's news section), inside Flipa. It doesn't arrive by email.

01

The Monday review

Daily, weekly, or monthly, at the time you set. Times run on Spain time (CET), so allow for the difference from yours.

Every Monday at 9, review the home page and tell me what you'd change
02

Test it before you trust it

Every task can be run on the spot, paused, or removed.

Run it now, I want to see what comes out
03

Spending kept in check

They use the account's credits, with a separate monthly cap. More in pricing.

How much have the tasks used this month?
Frequently asked questions

What people ask when they don't take our word for it

What if it makes something up?

For anything specific to your company, it searches your documents and doesn't fill in with what it knows in general. If it can't find it, it says so. It can still be wrong: that's why it shows its sources, and why what it writes is a draft someone reads before sending.

How is this different from uploading my documents to ChatGPT?

We won't speak for other products. In Flipa, which is an assistant for the whole company, documents are loaded once and serve the entire team. What it doesn't know gets noted, and a meter tells you how much it knows about your company.

Is the app in English?

Not yet. The interface, meaning menus, buttons, and labels, is in Spanish today. The assistant answers in the language you write in, so you can ask in English and get English drafts. If your team needs an English interface, this is early for you.

Who sees what I upload?

The people on your account: everyone consults the same material, and today you can't reserve a document for part of the team. Other companies can't see it: each one has its own separate space. And to write each answer, the text it needs passes through the AI provider we use. The details are in security.

Do I have to upload everything before I start?

No. In one of our tests, a website and two documents put the meter at 46%: “I know the basics.” Start with what gets asked most at your company; the meter suggests what to upload next.

What happens when a document changes?

Upload the new one under the same name: it comes in as a new version and the earlier one is kept. If a single fact in a note changes, an admin says so in the chat and Flipa proposes the change with a before and after. Nothing is saved until you approve it.

How much does it use?

It runs on credits, drawn from a pool the whole account shares. In our tests, a question uses 1 to 4 credits and a job like drafting a text uses 45 to 138. Plans start at $99/mo, plus applicable taxes: they're on the pricing page.

From forgotten document to answer, in four stages

  • Load what you already have
  • Ask and see the source
  • Create agents by talking
  • Leave tasks on a schedule
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