With a message
Questions before you start, help getting your company set up, press, partnerships, or a problem with your account. Tell us in the form below, in the last field.
Contact
Write to us. A real person answers
To contact Flipa there's one form, below. Use it for questions, if your company wants help getting started, or for press. To try Flipa you don't need to write to us: sign up free, no card needed. There's no phone line and no switchboard. We're in Spain, so messages get read during Central European business hours, and we reply in English, in writing.
Which way
Pick by what you need
I want to try it
No message needed for that. Sign up free, no card needed, and you get 2,000 credits to try it. If you'd rather buy a plan, that's done by card on the pricing page.
I already have an account
If you run out of credits, there's a button inside the app to ask for more. And if something isn't working for you, say so in the chat: it notes it and it reaches us.
Brand assets and press kit
If you're going to write about Flipa, the logo, the colors, and the usage rules are on the brand page.
Write to us
Tell us what you need
Use the email address where you want our reply.
Quick answers
Before you write
How long do you take to reply?
We answer in the order messages arrive and don't promise a fixed turnaround. We work on Spain's clock (CET), so a message sent on a US afternoon reaches us after hours. If what you want is to try Flipa, there's no wait: sign up free, no card needed.
Is there a phone number or a support chat?
No. Today we handle everything in writing, through the form on this page. We'd rather say so plainly than list a number nobody picks up.
I forgot my password
No need to write to us. On the sign-in screen, click the forgot-password link and you'll get a link by email. It lasts one hour and works once. The screen is in Spanish, like the rest of the app today.
I want to cancel or have my data deleted
Write to us through the form and include the email you sign in with. A company's data can be exported in full and deleted completely; today we do that by hand. The timelines are in the privacy policy.
Who's behind Flipa?
A company with a name. We tell you about it in about, and the owner's details are in the legal notice.
What you want is to see it work?
Then you don't need to write to us: start free, no card needed.
Start free