It says where it got it
Under every answer are the sources consulted, and you can open them. An answer you can't check is no good for work.
About
Your company knows the answers. They're scattered
If you're wondering who makes Flipa and why we built it, this is the page. It's short: one problem, five principles, and a company with a name.
Why it exists
You already know it. The hard part is finding it
It goes the same way at nearly every company. The warranty lives in a two-year-old PDF. The prices, in a spreadsheet only its author understands. How to answer a complaint, in the head of Linda, who has been with the company twelve years and is on vacation this month.
None of that is missing. It's written down, or somebody knows it. But when the new hire in customer service needs the fact, it takes a good while to track down, or three coworkers get interrupted.
AI chats looked like the fix. They write well and know about nearly everything. Nearly everything except your company: they don't know your prices, your terms, or how you talk. And when they don't know something, they sometimes make it up with total confidence.
Flipa starts from the other end. First it reads what's yours: the documents, the website, and what the team tells it. Then it answers with that. We explain it step by step in how it works.
Principles
Five things we won't trade away
They're product decisions. You can check each one by using it.
It says when it doesn't know
If the fact isn't in your documents, it says so plainly and notes it so someone can fill it in. We'll take an “I don't have that” over an invention.
Plain language
You use it by talking, the way you would with a coworker. No technical words on the screens or in the answers. One caveat for English speakers: the screens are in Spanish today, while the assistant answers in the language you write in.
Each company in its own space
One company's documents, conversations, and agents don't cross with another's. There are two independent barriers and tests that check them. The details are in security.
You build by talking
To set up an agent you don't fill in a form. You explain what you need, Flipa asks for what's missing, and it shows you the proposal. See how in AI agents.
Who's behind it
A company with a name
Flipa is a product of TRES PUNTOS COMUNICACIÓN SL, a design and development studio in Spain. The same team that builds Flipa looks after the accounts and answers the mail. So yes, the product comes from Europe, and we keep Spain's business hours (CET).
It's a young product, and we'd rather you hear that from us:
- Plans start at $99/mo, plus applicable taxes, and you buy them by card on the pricing page, cancel anytime. The Trial is free, no card needed: 2,000 credits, one time.
- The legal texts are provisional and pending review.
- The app's interface is in Spanish; English isn't available yet.
The owner's details are in the legal notice. And if you want to ask us something, the ways to do it are in contact.
What you take away from this page
- Flipa answers with what your company already knows, and shows the source.
- When it doesn't know, it says so.
- The company that makes it puts its name on it and tells you where things stand.