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Getting started

From new account to your first answer in four steps

Getting started with Flipa takes a few steps, and they're guided. You sign up free or buy a plan, sign in with your email and a password, and a four-step tour takes you from an empty account to the first answer built from your own documents. You bring your website address and a couple of files; Flipa asks you for the rest as it goes. One thing to know before you start: the app's interface is in Spanish today, and English isn't available yet. The assistant answers in the language you write in.

The example on this page is an invented family-run plant nursery, Sweetbay Nursery. Screen and button names are translated here.

What you'll find inside, in four scenes: a question with its sources, the knowledge meter, an agent created by talking, and the Chrome extension. (App interface shown in Spanish.)
Before you come in

Flipa setup: what happens up to the door

There are two ways in: sign up free, no card needed, or buy a plan by card, cancel anytime. Meanwhile, you can read the guides.

1

You sign up free or buy a plan

A plan is bought by card on the pricing page, and the account is created when you pay. The Trial is free, no card needed: sign up with your work email and company name, accept the terms, confirm your email and choose a password. It comes with 2,000 credits, one time; when they run out, you pick a plan under “Plan y pago” (Plan and billing).

2

The email arrives

If you paid, you get a welcome email. If you requested the Trial, we create your company's account and you get a link that's good for 7 days and one use: you open it, enter your name and choose a password of 10 characters or more.

3

You sign in

With your email and that password, at app.flipabrain.com/app/. The first time, the four-step tour greets you. And every section has a “What's this?” button.

Once you're in

Flipa onboarding: the four steps of the tour, one by one

Open each step to see what it asks of you, what Flipa does with it and how long it takes or what it spends. We tell it with the nursery.

46% · I know the basics. That’s where the meter ended in our test of the tour: an empty account, one website and two documents.

  1. What to have on hand
    The address of Sweetbay Nursery’s website. It has to be public.
    What Flipa does
    It reads the home page and up to seven main pages and writes three drafts: “Company and offering,” “Brand voice” and “Website design.” You review them, and only what you approve is saved.
    Time or credits
    One or two minutes and about 150 credits.
  2. What to have on hand
    Two or three files. At the nursery: the wholesale price sheet for landscapers, the delivery terms and the care sheet that goes home with every plant.
    What Flipa does
    It reads them one by one and shows you the status of each: queued, reading, read, or why it couldn’t. It accepts PDF, Word, Excel and PowerPoint (that last one, in testing) in their current formats, and you can upload several at once.
    Time or credits
    Uploading spends no credits. A scanned page or a photo, about 0.2.
  3. What to have on hand
    Knowing which tools your team uses. Nothing else.
    What Flipa does
    It shows you the list, and each tool carries its status: two work today, others are in testing and others are still to come. The ones you do connect come in as view-only.
    Time or credits
    It depends on which one. Check first on the status of each integration.
  4. What to have on hand
    Nothing. You’ve already given it everything.
    What Flipa does
    It sorts what it has read into the topics of the knowledge meter and suggests the three that would raise it the most.
    Time or credits
    A refresh of the meter spends 3 to 9 credits.
Have this on hand

Three things to get ready, and none of them is technical

Your website address

It has to be public. For the three drafts, that's enough. If you also want Flipa to read the whole site, up to 80 pages, the site needs a sitemap.

Two or three documents

The ones your company looks things up in most: a price sheet, your terms, the employee handbook. Which formats it reads and how it measures what it learns is on knowledge.

Who you're going to invite

We set up one person as the account admin: they upload the documents and invite everyone else, up to the number of seats. What each person does after that is on how Flipa works.

Frequently asked questions

How to use Flipa on day one: before you start

How long does it take to have Flipa up and running?

From the moment you sign in, not long: the drafts from your website take one or two minutes, and when you upload documents you watch each one being read. In our test of the tour, with one website and two documents, the meter ended at 46%, “I know the basics.” If you buy a plan, the account is ready when you pay; on the Trial, as soon as you confirm your email and choose a password.

What do I need to have ready on day one?

Your website address and two or three of the documents your company looks things up in most. If a file is in an old Office format (.doc, .xls, .ppt), save it in the current one first: Flipa tells you it can't read it. It doesn't read video or audio either.

Who can upload documents and invite the team?

The account admin. Everyone else asks, hands over jobs and sees the sources of each answer, but doesn't upload or delete documents. Each invitation is sent to one email address, with the role that person will have.

Where is the Flipa getting-started guide?

Inside the app: Flipa's getting-started guide, which is in Spanish today, like the rest of the app. It's also linked in the email you sign in from and on your account's home screen while you're starting out. When you finish the tour, no email arrives: you carry on from the app itself.

Already have your account?

Open the getting-started guide and begin with the website. If not yet, start free, no card needed, or see the plans.

Open the getting-started guide