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Chrome extension · in testing
An AI sidebar for Chrome that knows your company
Flipa's AI sidebar Chrome extension knows your company, not only the web: it answers with your documents. And you don't have to go to Flipa every time a question comes up. You open the side panel next to the email, the product page, or the spreadsheet in front of you and ask right there. Inside are the same chat, your agents, and what Flipa knows about your business.
It's in testing, and today you download and install it by hand from a page in the app. There's no “Add to Chrome” button yet: it isn't listed in Google's extension store. The interface is in Spanish for now.
Same thing, closer
The AI side panel in Chrome knows what the web app knows
If you've tried a ChatGPT sidebar Chrome extension, the panel will look familiar. The difference is what it knows. It isn't a cut-down version, either: you sign in with your email and password and find the same conversations, the same agents, and the same knowledge. The example: a made-up coffee roaster in Asheville, North Carolina.
- It answers with what it knows about your company and shows the sources consulted.
- Your agents step in when they should, the same as in the web app.
- What it proposes appears in a box with a copy button. Pasting it and sending it is your part.
A café is asking for samples before placing a first order. Do we send them?
Yes. Your policy allows up to three 4-ounce samples for cafés and restaurants, one time only. Shipping is on you.
Wholesale policy.pdf
Depending on where you are
An AI Chrome extension on any tab: what you'd ask in each one
Switch tabs and see what you'd ask Flipa in each place. The answers come from the company's documents; what's in the tab gives it context.
An email from a customer
Can we change the grind on our subscription?
Nora · Driftwood Café
Hi. We switched brewers and whole bean would work better for us now. Am I in time for Monday's shipment?
One more thing: we're already ordering 15 pounds a month. Do we qualify for wholesale pricing?
FlipaReading the tab: in testing
Here you'd ask:
She's in time: your terms allow a grind change up to two days before shipping. Here's the reply. You send it.
“Hi Nora, no problem: Monday's order ships as whole bean. We'll keep it that way for future shipments unless you tell us otherwise.”
Subscription terms.pdfTone guide
Yes. It applies from 10 pounds a month and she orders 15. What your documents don't say is whether she has to apply for it. I've noted that so you can fill it in.
Wholesale price list.xlsx
A coffee's product page in your store
Ethiopia Guji · washed
Notes of jasmine and peach
A one-of-a-kind coffee. Ships in 24 hours anywhere in the US.
FlipaReading the tab: in testing
Here you'd ask:
Two things. “Ships in 24 hours anywhere in the US” doesn't match your terms: for Alaska and Hawaii you quote three to five business days. And the roast date is missing, which you do show on your other product pages.
“Ships in 24 hours within the lower 48. Alaska and Hawaii, three to five business days.”
Shipping terms.pdfProduct pages
It's one of the built-in shortcuts. It works from the open page:
“Washed Ethiopia Guji coffee, whole bean or ground. Roasted every week, with notes of jasmine and peach.”
Product pagesTone guide
This week's order sheet
| Customer | Pounds | Grind |
|---|---|---|
| Driftwood | 15 | Whole bean |
| Corner Table | 40 | Espresso |
| Southside Bakery | 10 | Drip |
FlipaReading the tab: in testing
Here you'd ask:
Orders over 20 pounds are roasted to order and ship in three business days. If it comes in before Wednesday, it arrives this week.
Shipping terms.pdf
To read the rows, it's better to attach the sheet to your message, as Excel or CSV: I read it row by row. Text can't always be pulled out of a spreadsheet that's open in a tab.
No sources: the file is missing
Made-up roaster. Flipa answers with the company's documents and proposes text. It doesn't write in the tab and it doesn't send anything.
Where it stands today
What's solid and what's in testing
Better to read it here than to find out after you install it.
| Status | In practice | |
|---|---|---|
| Chat, agents, and knowledge | Working | In Flipa's web app. They're the same ones the panel opens: if the panel fails, you keep working there. |
| Chrome side panel | In testing | You download it and install it by hand from the install page. |
| Reading the open page | In testing | It sends the tab's text, up to 40,000 characters, plus whatever you have selected. |
| Screenshot of what you see | In testing | For getting an opinion on a design. Only if you ask for it. |
| Saving the page to what it knows | In testing | Account admins only. |
| Google's extension store | Not yet | It isn't published there. |
“In testing” means it's built and we still have to repeat our tests on the latest version. Meanwhile, you can always paste the text or attach the file to your message.
Getting it today
How to install the extension while it's in testing
Four steps. The second has its own page, with the instructions.
Install it by hand
Download it from the install page and follow its steps (the page is in Spanish). It isn't in the extension store, so you do it manually, once per computer.
Sign in with your account
The same email and password as in Flipa's web app.
Open the panel
On any tab. It stays to one side while you get on with your work.
A day with the panel open
From nine to five thirty, without switching windows
The roaster from the example, on an ordinary Thursday.
The weekend's reviews
Two stars: “the coffee arrived ground too coarse”
You paste the review. The review agent steps in without being called and leaves the reply written. Posting it is up to you.
The importer's new catalog
Which origins does it list that we don't sell yet?
You attach the PDF. Each message takes up to five attachments. It compares the catalog with your product pages.
Another roaster's store
Compare us with this page
You compare. Comparing with a competitor is one of the built-in skills. It works from the open page, which is the part in testing.
A question nobody had written down
Do we take returns on coffee that's been opened?
Flipa doesn't know. It says so and notes it. If you're an account admin, you tell it right there and save it.
Friday's newsletter
Newsletter paragraph
A shortcut. One click in the shortcuts menu and the paragraph comes out in your brand voice. Sending the newsletter is still your job.
Frequently asked questions
What people ask before installing anything in their browser
Why isn't it in Google's extension store?
Because we're still testing it, and we'd rather publish it once we've repeated every test on the latest version. What's inside (the chat, the agents, the knowledge) already works in Flipa's web app.
Does it read everything I have open?
No. Each question can carry the text of the tab in front of you, up to 40,000 characters, and whatever you have selected. You can remove it with one click. A screenshot is only added if you ask for it.
What happens to that text?
It travels with your question, like an attachment, and passes through the AI provider that writes the answer. If there's something in the tab you don't want to send, take the page out of the message before you ask. The rest is in security.
Can it change anything on the page or send an email?
No. It reads and proposes. Text comes out in a box to copy, and you're the one who pastes it, sends it, or posts it.
Is the panel in English?
Not yet. The panel's interface is in Spanish today, like the rest of the app. The assistant answers in the language you write in, so questions and drafts can be in English.
Can the whole team use it?
Yes, each person with their own account. What you can do in the panel is the same as in the web app: admins can also save pages and upload documents from there. Everyone else asks, hands off jobs, and rates the answers.
Does asking from the panel use more credits?
It's counted the same as in the web app: 1 to 4 credits for a question and 45 to 138 for a longer job, in our tests. It depends on how much there is to read. What we can say about plans is in pricing.
Don't go to Flipa. Let Flipa come to your tab.
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