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Glossary

What is a prompt? A request, nothing more

A prompt is the text you type to an AI to ask it for something: a question, a job to do or a set of instructions. The short answer to “what is a prompt?” is this: it’s a request, and how clear it is decides what you get back.

What is a prompt, seen from a bike shop

Loose Chain Cycles, a bike shop with its own repair bench in Madison, Wisconsin, wants to announce its fall tune-up. Someone opens an assistant and types: “Write me something for the newsletter.” That sentence is the prompt. Add who it’s for and what the service includes, and it’s still a prompt, only a better one.

The word may be new to you. The idea is old: briefing a job well. Hand anyone half a brief and you get half a job back.

What is a prompt in AI for?

It tells the AI what you want and what material it has to work with. At a company, nearly everything fits into four requests: write, summarize, answer a question and review something already written. The AI can’t see your shop and doesn’t know your customers. It knows what’s in the request.

What is a prompt in ChatGPT?

The same thing: whatever you type in the box before you hit send. That goes for ChatGPT and for any AI assistant. Under the hood, that text goes to a large language model, or LLM, which reads it broken into tokens.

How to write a prompt: good versus weak

Length isn’t the difference, and there are no secret formulas. A good prompt says who the result is for, which facts to use, what format it should take and what tone. A weak one leaves all of that to the AI, which fills the gaps with the most generic option. Writing prompts with method has a name, prompt engineering, and for everyday work those four points cover most of it.

System prompt: the instructions you don’t see

Your request isn’t the only thing the AI reads. Before it, the AI gets instructions from whoever set up the assistant: the system prompt. That’s why two assistants built on the same model answer differently. Don’t confuse it with the script of a button-menu chatbot: here the answer is written fresh every time.

Keep in mind. No prompt makes an AI know what nobody gave it. If the price isn’t in the request or in a document, the AI leaves it vague or makes one up.

Three versions

How much does the answer change with how you ask?

Same shop, same service, three requests. In yellow, what’s added to the ask; in green, what improves in the answer.

Vague request

What you ask

Write something about our tune-up

What you get

Is your bike due for a little TLC? Our tune-up will have it riding like new. We check every component with care and expertise so you can enjoy every ride. Come see us!

Hand-editing: nearly all of it. Any shop could have sent it. It doesn’t say what’s included, what it costs or who it’s talking to.

Specific request

What you ask

Write about 50 words for the newsletter, aimed at people who bike to work, about our fall tune-up

What you get

Fall brings rain and wet leaves, and the bike you ride every day feels it. A tune-up now spares you brakes that won’t bite at 8 a.m. on a Monday. Stop by the shop and we’ll get it ready for winter.

Hand-editing: about half. Now it has a reader and a length. The facts are missing: what’s included, the price and how to book.

Complete request

What you ask

Write about 50 words for the newsletter, aimed at people who bike to work, about our fall tune-up. It includes brake and gear adjustment, chain lube and a wheel check. The price is $85 and it’s ready in 24 hours. Casual tone, no exclamation points. End by saying they can book at the shop.

What you get

Fall, rain, wet leaves: the bike you ride to work feels all of it. Our tune-up covers brake and gear adjustment, chain lube and a wheel check. The price is $85, and you get your bike back in 24 hours. Book at the shop and ride through winter without surprises.

Hand-editing: one read-through. The facts are yours and the tone is the one you asked for. Review it and it goes out.

Sample answers, written for this page: they show what tends to happen; they aren’t a recording. Want to build your request piece by piece? That’s in the guide to AI prompts for small business.

What’s missing

What is a vague request missing?

It’s missingThe question it answersAt the bike shop
Who it’s forWho’s going to read it?“For people who bike to work”
Which factsWhat has to be in there no matter what?“It includes brakes, gears, chain and wheels”
What formatWhat kind of piece is it, and how long?“About 50 words for the newsletter”
What toneHow does your shop talk?“Casual tone, no exclamation points”

How it looks in Flipa

You ask Flipa in plain words. What it already knows about your company doesn’t have to be repeated in every request, and if it’s missing a detail to create something, it asks you with options you can click. Requests you repeat can be saved as shortcuts and sent with one click. One thing to know up front: the app’s interface is in Spanish today. The whole path is in how it works.

Frequently asked questions

What is a prompt in AI? The usual questions

What is a prompt in AI?

It’s the text you use to ask an AI for something: a piece of writing, a summary, an answer or a review. The AI doesn’t guess what you leave out. It works with what you write and with whatever else it has on hand.

What is a prompt in AI? Give me an example

“Write about 50 words for our newsletter, aimed at people who bike to work, about the fall tune-up” is a prompt. So is “Summarize this contract in five bullet points.” Any message you send to an AI counts, whether it’s one line or several paragraphs.

What is a prompt in ChatGPT?

Whatever you type in the conversation box. Every message you send is a new prompt, and ChatGPT also reads what came earlier in that conversation.

What is prompt engineering, and do I need to learn it?

It’s the name for writing requests with method: giving context, including examples, asking for a format. For day-to-day work you don’t need to study it. Brief the AI the way you’d brief a new hire, and save the requests that work.

How do I write a prompt that works the first time?

Say who the result is for, which facts have to appear, the format and the tone. If the answer comes back off, fix the request instead of rewriting the answer by hand: the next one will come out better too.

A prompt is a brief. Write it as you would for a person

In Flipa, the ones that work stay one click away. Start free, no card needed, or see the plans.

  • It’s a request
  • The clearer it is, the less you edit
  • What you repeat, you save
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